Furmanac are so confident in the quality of our products that we offer the following guarantees on our products.

Guarantee Badges

We are so confident that our components and manufacturing processes adhere to the highest British standards, that our quality promise can be passed on directly to our consumers.

We also offer a Customer Service Line for any support needed 5 days a week. Our dedicated Customer Service Team will ensure any issues you may have are resolved as quickly and professionally as possible.

  • Only starts from products purchased as of January 2013*
  • Doesn’t apply to any bolt on system like massage unit or cot sides*
  • This guarantee is valid from date of delivery to our customer’s address and we reserve right at our discretion to repair or replace any parts that are faulty subject to the following conditions;
    • The product has only being used for domestic use
    • The original proof of purchase can be provided
    • The product has remained with the original owner and has not been resold or gifted
    • The product has not been modified or attempted to be repaired by any person not authorised by Furmanac
    • The product has been used in accordance with the applicable care and safety guidelines

Don’t forget to obtain your full guarantee you must register your products within 30 days of receiving delivery. 

Register my Guarantee