Terms and Conditions
Frame, Upholstery and Craftmanship guaranteed for 7 years
Hydraulic Gas Struts are guaranteed for 2 years
Electrics are guaranteed for 5 years
Fabrics guaranteed for 12 months
This guarantee is a back to base guarantee and we are not obliged to repair or replace our product in the end user’s premises.
This guarantee is valid from date of delivery to our customer’s address and we reserve right at our discretion to repair or replace any parts that are faulty subject to the following conditions;
Making a Claim
The Contract of Sale exists between you and the retailer. Consequently, if you have any concerns, please contact your retailer in the first instance, giving proof of purchase and outlining the nature of your query. If the warranty conditions have been satisfied, the retailer will then liaise with Furmanac on your behalf. Any replacement, repair or refund during this period can only be obtained from your retailer under their terms and conditions of sale.